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FREQUENTLY ASKED QUESTIONS: ABOUT
Who is FMDM?
FMDM is an independent creative and media agency. We are a pack of storytellers, brand builders, and marketers committed to forge meaningful partnerships and delivering excellence.
What does FMDM do?
FMDM is a full-service creative and digital agency - focusing on building brand awareness, driving engagement, and generating revenue.
Through our combined 30+ years of experience, we forge partnerships that span industries, sectors, budgets, and locations. In addition to our white-glove experience, we have also completely redefined agency services with our flat-fee offering.
What are the benefits of working with FMDM?
FMDM is changing the agency experience for the better. As a full-service creative and media agency, we've taken the agency model and turned it on its head.
A few benefits of working with FMDM include:
- Strategy Planning, Scoping, and Execution Speed
- Expert Digital Experience
- Vetted Marketers
- Seamless Transition
- A CEO who cares!
What types of brands hire FMDM?
Brands from all sectors and industries hire FMDM to produce creative and digital strategies. Industries we serve include:
- Automotive (Aftermarket and OEM)
- Home and Garden
- Manufacturing
- eCommerce
- High Fashion
- Hospitality
- Entertainment
- B2B
- Travel
- Non-Profit
- Food and Beverage
Where can I find case studies on FMDM's work?
FMDM works with brands across sectors and industries. You can find results of our work in marketing + creative verticals on our website. For a better understanding of the types of brands and projects on FMDM, view our case studies here.
How much does it cost to hire FMDM?
We are not the most expensive, nor are we the cheapest. Somewhere in between and reasonable is where we sit.
For brands - our priority is to make sure we have alignment on strategy and vision. Our goal is to make sure you see the value in our partnership and believe we can work together to drive results above all else.
What marketing services does FMDM offer?
A project refers to any marketing, digital, or creative need. From retainer-based work to one-off initiatives, FMDM’s team of marketers can help with a wide range of services, including:
- Performance Marketing (e.g. paid social + advertising, affiliate marketing, audio advertising, DOOH, lead generation, etc.)
- Social Media + Content (e.g. organic social + strategy, community management, content creation, TikTok strategy, etc.)
- Creative + Brand (e.g. art direction, video production, branding + strategy, graphic design, copywriting, photography, etc.)
- PR + Campaigns (e.g. media relations, digital + digital PR, strategic partnerships, event planning, influencer marketing, DOOH, campaign activations, etc.)
- Web + Development (e.g. web design, SEO, eComm strategy, data analytics, UI / UX, product strategy, web dev research + insights, etc.)
With FMDM, you will gain access to highly skilled marketers and creative minds that best meets your project needs.
FREQUENTLY ASKED QUESTIONS: FOR BRANDS
How long does it take to receive RFP pitches?
Once we understand your business objectives, our team will put together a tailored proposal. You will receive agency proposal within 5-7 business days.
If you need to get started sooner, please contact us at howl@fullmoondigital.com and we will work with you to expedite the timeline.
Is FMDM available globally?
Yes, we work with brands across the globe. Since our team is 100% remote, we are borderless and ready to work with your brand wherever you are.
How much does FMDM services cost?
It is cliché to say that every project is customized.
So, our agency fee starts at $5,000 per month. Our average engagement is between $15,000 to $25,000 per month.
What type of projects can I do with FMDM?
Whether you are looking for branding, production, or media buying, you're talking to the right people at FMDM.
We help brands through the planning phase, and our senior strategists can guide you every step of the way from pilot to launch.
What does FMDM value in a partnership?
We care about things that matter like:
- Communication
- Originality
- Respect
- Engagement
Anything less than that just doesn't make sense in any partnership.
FREQUENTLY ASKED QUESTIONS: POLICIES
Site Confidentiality
All information contained on the FMDM website and provided to you throughout the service should be treated confidentially. FMDM uses various security methods outlined in our Privacy Policy to protect user information.
It is common for parties to sign confidentiality agreements prior to sensitive information being disclosed. We also allow Projects to be marked as "confidential," which means that we will not disclose the identity of that client.
Financial Information
Any financial information provided by you to FMDM is stored securely at all times. Do not share any financial information outside of the financial platform we use.
Delivery of Work + Liability
FMDM encourages clients and agency talent to ensure that they use the following when establishing a relationship:
- Clear deliverables and project timeline
- Milestones for payment and an agreed statement of work
- Communication about work progress and client expectations
Our contract also outlines standard terms for you to incorporate within your agreements so that you can continue to maintain the high standard of work expected from FMDM.
Your Relationship With FMDM
Anyone using the service does so in their own capacity at all times (and in the capacity of the companies that they represent). Under no circumstances are those parties to be considered an employee, agent, partner, legal representative or joint venture, or otherwise of FMDM at any time.
What Is FMDM's Privacy Policy?
FMDM takes privacy seriously. We have developed a detailed Privacy Policy, which outlines how we collect and use your information. You can review that Privacy Policy here.
Standard Terms
When you partner with FMDM, it is a requirement of our service that you add our FMDM Project Exhibit to your agreement. The project exhibit contains a summary of key terms for your project (including parties, payments and fees), as well as terms and standards that you agree to meet in order to keep the FMDM service operating to a high standard.
FREQUENTLY ASKED QUESTIONS: CONTACT
How do I contact FMDM?
We’re here to help! You can reach the FMDM team for your related inquiry below:
- General Inquiries: howl@fullmoondigital.com
- Payment Questions: accounting@fullmoondigital.com
- Press-Related Inquiries: hello@fullmoondigital.com
Where is FMDM located?
We’re a global team. We are proud to have our headquarters in Orlando, Florida in addition to remote team members and agency partners.
How do I get FMDM merch?
Well, that was unexpected. But we're super duper excited when people love our merch.
To request FMDM Merch for you, your brand, or your agency, please email howl@fullmoondigital.com.
How do I connect on PR + partnerships?
We’d love to partner with you! Please reach out and introduce yourself to hello@fullmoondigital.com.
Where can I follow FMDM on social?
We have some cool stuff happening on LinkedIn.
Let's Solve challenges.
Ready to make underperformance a thing of the past? Work with our team of experienced marketers. Do brave things, impact culture, win battles. We do not compromise on excellence.
The
Really
Open Office
OUR TEAM SPANS THE GLOBE.
SKIN IN THE GAME
The marketing tricks you learn from school and books can only get you so far. We believe that real insights come from doing work and getting your hands dirty.
don't let perfect be the enemy of good
We always strive for quality, but we realize that seeking perfection can bog the process down to a standstill. Instead, we focus on doing the work, so we can learn, improve, and stay ahead of the other guy.
no bureaucracy and no BS
People matter. Titles don't. We remove hierarchical barriers so that the whole team can communicate without fussy agency nonsense.
Allow space for the mess, then execute with precision
The creative process is imperfect, unpredictable, and fickle. We give space to test and explore disruptive ideas. Then we execute with clarity and precision.
